By usage of Surf724.com internet access you agree to the following:

1. Your account is billable the day you sign up for service.   If you receive a statement your bill must be paid within 15 days of the billing date or you will be disconnected. 
2. If you wish to have your service suspended for any reason, we can, but only for a month or more at a time.  The same policy applies to refunds.  If you sign up for a month - you bought a month.  We do not refund a weeks worth or two weeks worth of internet access nor will we suspend you for a week or two.  If you are a quarterly or semi-annual customer and are paid ahead and need to end your service, you will be refunded all full months remaining.  Third party services such as spam filtering and shopping carts are not refundable.
3. Users are responsible for their own equipment - including anti-virus protection.  You must have a computer that is properly equipped and set up for internet access.  If it is not set up or you are not sure,  you should call the person or company from whom you purchased your equipment. 
4. Our technical support involves connection problems only.  Your monthly access charges do not include service on your computer.  We offer computer repairs as a separate service at reasonable prices.
5. Users are responsible for their own telecommunications access charges, if any.
6. Users will not use any part of the Surf724.com internet system for illegal or criminal activities.
7. Users will not attempt to gain unauthorized access to any part of the Surf724.com system.
8. Common courtesy and decency are expected when using the Surf724.com system, this includes the content of WWW or FTP sites, and the sending of offensive, threatening or unsolicited e-mail.
9. Users are responsible for all use of their accounts, including choosing a secure password.
10. Multiple logins for an account are not permitted. If you wish to be able to login with multiple accounts, contact us and we will provide you with pricing and availability.
11. Surf724.com reserves the right to limit, deny, or interfere with use of our system as we see fit.
12. We offer UNLIMITED ATTENDED ACCESS. It is a courtesy to other users to disconnect from the system when you are not using it.  Surf724.com reserves the right to disconnect inactive connections. Surf724.com also reserves the right to disconnect accounts found to be using automated activity software or hardware.
13. Surf724.com continually monitors our systems for security and maintenance purposes. Anyone found to not be in compliance with the policies of Surf724.com will have their account locked until we are contacted by the account holder.
14. Electronic mail is considered private by Surf724.com. We will not read e-mail unless we are working to diagnose a system error. Contents of email will not be given out for any reason unless there is a written request by the receptor or a valid warrant from recognized law enforcement. Attempts to access email or other private files that are not your own will result in removal from our systems, and possible legal action by the rightful owner of said files.
15. We are not responsible for storing your e-mail.  If you need to save everything - save it to your computer.  Your e-mail box on our server will hold 2 megabytes.  When it's full it will no longer accept mail.  Please do not use the e-mail system for sending large software and music files, there are other services for file sharing that are better suited for this purpose.  Keep your mailbox cleaned out. You can do so by using the web mail client on our home page to delete items in the inbox, outbox, sent items and trash folders.  If you need a little more space for mail, call us and we will work with you.
16. Unsolicited Bulk Email (SPAM) - Surf724 does not allow the use of it's systems for the distribution of unsolicited bulk email.
17. Free web space is your responsibility.  We do not back up personal web pages.  You need to keep a copy of your work on your machine.  We recommend Microsoft Front Page for editing your web page.  We set up your web space so it can be accessed with Front Page.  Learning how to use your software is your responsibility.